Online training can seem mundane and monotonous to your employees. A good way to make them more interesting and engaging is by inculcating features of BandarQ in them. Let’s take a look at the 7 interesting ways in which you can use serious gaming in online training.
- Compliance Trainings
Compliance trainings can be boring and seem difficult with the amount of information they deliver. You can spruce up such trainings by way of serious gaming and testing their knowledge of compliance know-how’s.
- Onboarding Instructions
For a new hire, it can be intimidating to understand rules and regulations and do’s and dont’s in an organization. This information can be best delivered through serious games.
- Team Work
A fantastic way to teach teamwork to your employees is through online serious gaming. For example, they can be taught to bring out solutions and resolve conflicts by choosing the most appropriate course of action on the online game.
- Product Knowledge
You can ask your employees to take part in an online quiz show to understand crucial aspects of a product that you develop and sell. This way you can assess their levels of understanding and improve them as needed. Having in-depth knowledge of a product can help employees sell them better.
- Online Training
Online training can also be similarly imparted to employees through simulated scenarios in serious games. They can assess a situation better and take actions accordingly.
- Customer Service
Serious games can be fun when you incorporate real-world scenarios in them. This is particularly helpful for customer service executives where they can learn for example, to deal with unhappy customers.
- Identify Customer Needs
Certain tell-tale signs of clients or “Seal the Deal” tactics can also be taught by means of serious gaming. This helps employees to negotiate better with customers.